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Manager, Learning and Evidence

San Francisco preferred; Remote arrangements considered

About REDF

At REDF, we’re building an economy that works. For everyone.

We discover and back social entrepreneurs across the United States that employ people striving to overcome employment barriers like homelessness or incarceration.

These mission-driven businesses, called employment social enterprises, exist because they see untapped talent in their communities for the strengths they hold, not the barriers they’ve faced.

That’s why REDF invests in their businesses, so we can help push their impact further, faster. We pair our grantmaking with capacity-building support, create space for employment social enterprise leaders to learn together, and sponsor state and federal policies that help shift perspectives. Because we believe that our economy works best when it works for everyone.

Since 1997, REDF has invested in 238 social enterprises in 33 states and DC, helping over 86,000 people create a future where they can flourish.

The Role:

The Manager supports REDF’s internal and external data collection, data management, and reporting functions. Analyzes, interprets, and reports on the financial, operational, and outcome data of REDF’s employment social enterprise partners. Working closely with the Learning and Evidence and Programs Teams engages with grantee partners to collect, analyze, and report on findings and trends in the field. Synthesizes information from various sources and leverages REDF’s internal evidence to create cohesive reports that build the knowledge base related to employment social enterprises as a solution to underemployment and disinvestment. The ideal person is as comfortable with systems, analyses, and reporting as they are understanding, and communicating to, diverse interested groups.

The Responsibilities:

Data Analysis and Reporting

  • Conducts data analysis and creates reports in various formats for internal performance management activities and external reporting.
  • Analyzes and interprets the financial, operational, and outcome data of employment social enterprise partner organizations.
  • Supports organizational learning through analysis of internal program data applying the lens of REDF’s theory of change, program logic models, key performance indicators, and learning agenda.
  • Designs, builds, and delivers reports, dashboards, views, and slide decks as required, using a variety of tools. Ensures data accuracy in all reporting and across all formats.
  • Maintains a well-designed, organized, and intuitive library of reports.

Data Management Systems

  • Works closely with the Sr Manager, Learning and Evidence and the IT Manager to maintain REDF data systems in support of program delivery, impact measurement, and external reporting (current systems include Salesforce, Tableau, Qualtrics, and Cvent).
  • Identifies and elevates issues that impact data collection and reporting for resolution, working with IT as appropriate.
  • Supports data migration and integration between systems and across formats.

Data Quality Assurances

  • Maintains data integrity and assures data quality across all systems.
  • Creates and implements processes to monitor data completeness and accuracy.
  • Performs a system of regular and systematized data quality assurance procedures on a routine cadence that incorporates into REDF business practices and supports data utilization across the organization.

Data Collection Processes

  • Collaborates with the L&E Team and Programs Team to ensure that data capture mechanisms reflect strategic priorities and align with internal and external reporting requirements.
  • Manages data collection processes with grantee partners in alignment to the values of trust-based grantmaking.
  • Creates systems that ensure accurate and timely data collection across all REDF departments and that supports internal transparency, communication, and accountability.

Training and Technical Assistance

  • Develops and delivers training for REDF staff related to data systems, with a focus on Salesforce utilization.
  • Assesses user knowledge levels and designs a comprehensive training plan that supports increased user adoption of Salesforce business processes and positive end-user experience.
  • Sets training session agendas and creates and delivers content in collaboration with the team.

Evaluation

  • Provides support to internal and external evaluation activities through analysis and synthesis of information.
  • Partners with the Learning & Evidence Team and external evaluation consultants lending support around completion of project deliverables.

The Qualifications:

Bachelor’s degree in data science, evaluation, social science, business, or other relevant degree, or equivalent experience, is required. Equivalent experience is defined as a minimum of 4-6 years of analysis, data management, and reporting experience.

Required Technical Skills:

  • Experience with Salesforce, preferably in a nonprofit application, or other CRM is required.
  • Experience with analysis and reporting tools (Crystal, Tableau, Cognos, Power BI etc.) is required; Tableau preferred.
  • Advanced skills with Excel and PowerPoint are required.

Other Requirements:

  • Attention to detail and data precision
  • Able to operate with significant autonomy in-team and requiring moderate oversight for cross-team functions
  • Able to clearly communicate findings in multiple formats (graphical, table, slide deck, verbal, and written format) to internal and external audiences
  • Strong collaborator; comfortable working with individuals that possess a wide diversity of backgrounds, skills, and experience
  • Supportive of REDF’s commitment to diversity, equity and inclusion
  • Continuously uses feedback and embodies a growth mindset to improve work product and personal development
  • Excellent critical thinking and problem-solving skills. Ability to identify issues, propose solutions, and deliver on solutions.

The Culture

Every team member at REDF has an impact, with the ability to influence and iterate on our strategy. We balance autonomy with collaboration, leading with learning, and innovation with expertise. We listen, ask questions, and challenge the status quo and each other to uncover solutions that move us all to a better tomorrow.

REDF is proud to be an equal opportunity employer. Our different experiences, backgrounds, and stories are our strength. We know that an equitable, inclusive, and diverse workplace makes us more effective, innovative and agile. We welcome and will consider qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or arrest and conviction history. EEO is the Law. REDF welcomes all.

The Perks

  • 13 paid holidays and ample vacation time
  • A generous dollar-for-dollar retirement plan match up to 4% of your base compensation
  • Opportunity to learn continuously by building your skills and broadening your perspectives at conferences, workshops, and more
  • Competitive, comprehensive benefits package

Positions Location and Pay Range:

San Francisco preferred but open to remote. The salary range for this position is $101,880 – $129,840 and reflects San Francisco-based positions. The range will be adjusted according to candidate’s location.

COVID Vaccine Requirement

Despite California’s movement towards herd immunity, low case rates, etc., the COVID-19 pandemic still exists at large. We have a responsibility to provide working conditions that mitigate any direct threat to the health and safety of our employees and others affiliated with REDF and the broader community. REDF employees are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for accommodation through the Director of HR by emailing recruiting@redf.org (please include “Accommodation Request, Manager, Learning & Evidence” in the subject line). Our COVID-19 Vaccine Policy will adapt as we continue to review our obligations under Federal, state, and local laws.

Join Us!

Please submit your resume and cover letter via REDF’s applicant portal. A personalized cover letter is required; applications without one will not be considered.